So, I've been part of the CD staff for over a decade. I've seen the shift in attitude that clanners have had with staff first hand. I am not here to put the blame on any one side, I'm just going to explain my personal view of what has happened over the years. I know as a staff member I've certainly inadvertently contributed to the deterioration of the relationship between the staff and the memberbase with some of my decisions. That's inevitable.
So, the most important part of this story is that all the work done here by the staff is volunteer work. Having to argue with someone who doesn't like you closed their thread is work. It's a headache. We do it because we're passionate about the clanning community and keeping zybez running. But it's grating. It wears you down. At some point, you just get tired of it. Obviously moderators should lead by example. I have always firmly believed that. We choose people who display maturity and we expect them to continue doing it. But we're all human. Sometimes we slip. One time I just shouted song lyrics at a guy who wouldn't stop badgering me on MSN. Keeping the CD staff running is a constant struggle between finding mature members who we can trust with moderating the board and keeping them. If we make the grind too easy, the clanning community will get upset at us for not being more involved. If we make the grind too hard, we'll chew up and spit out promising users faster than the memberbase can produce new ones. We all know how inbred the clan community is: for years the CD leadership has had trouble finding new, mature members to promote. And a lot of members that had great potential have disappeared due to inactivity. A lot of our more controversial decisions have been based on reducing the work load for our moderators.
Why has that work load increased over the years? Definitely a part of it is moderator decisions. If a moderator makes a bad call, the trust in that moderator decreases, and trust in the moderating team as a whole decreases as well. I know because I've made plenty of bad calls back in the day. But the biggest reason, I believe, is because making calls has become harder and harder over the years. Back when I started, the winner of a fight was obvious: they just stopped returning. But the clan world has evolved from that. Figuring out who won isn't so easy. You always had to operate with imperfect information, and sometimes a clan wouldn't cooperate in good faith. And even if you made the right call, the opposing side would argue with you regardless, because who's to say what a victory is anymore? I've always thought about how to fix that problem. Should we be less involved, should we be more, should we be an uninvolved, neutral host or should we actively try to shape the clan world to make it "better", whatever our version of better is. I know we did a lot right, but I'm sure we didn't get it perfect. But it hardly matters now.
I hid the latter half of the conversation because I don't want this thread to end on a sour note. With only a month left to go, there's no point in having this thread open. I want to thank everyone who ever posted on this thread or any iteration of it. Thank you for your passion for your clan. Thank you for your passion for improving CD. You are what made CD the powerhouse of the clanning community. I'm incredibly grateful for having the opportunity of being a part of it.
Goodbye, you beautiful bastards.